This Privacy Policy describes how Chengdu Shouzhenyou Network Technology Co., Ltd. ("Shouzhenyou Network," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you visit www.lizhun.shop (the "Site") or use our services. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following categories of personal information when you voluntarily interact with us:

• Contact Information: Your full name, email address, telephone number, company name, job title, and mailing address when you fill out contact forms, subscribe to newsletters, or request quotes.
• Communication Data: Any information contained in correspondence you send to us, including emails, chat messages, phone recordings (with consent where required), and support tickets.
• Account Information: If you register for an account or portal access, we may collect your username, encrypted password, and account preferences.
• Transaction Information: Billing details, payment processing information (processed through PCI-DSS compliant third-party processors), and service delivery records.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect the following information:

• Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage Data: Pages viewed, time spent on pages, click patterns, referral URLs, navigation paths, and features used.
• Cookies and Similar Technologies: We use cookies, web beacons, and local storage to enhance your browsing experience, remember your preferences, and analyze site traffic. For detailed information, see Section 5 below.
• Location Data: Approximate geographic location derived from your IP address for analytics and fraud prevention purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our IT systems design, integration, and consulting services; to process transactions and send service-related communications.
• Communication: To respond to your inquiries, requests, and support needs; to send administrative information such as changes to our terms, conditions, and policies.
• Marketing (with consent): To send you newsletters, promotional materials, and information about our services that may be of interest to you. You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Site Improvement: To analyze usage trends, measure effectiveness of content, and improve the functionality and user experience of our Site.
• Security and Compliance: To detect, prevent, and address security threats, fraud, and other malicious activity; to comply with applicable legal obligations and regulatory requirements.
• Legal Basis (for EEA/UK users): Our processing is based on one or more of the following: your consent (Article 6(1)(a) GDPR), performance of a contract (Article 6(1)(b)), compliance with legal obligations (Article 6(1)(c)), or our legitimate interests (Article 6(1)(f)).

3. Legal Basis for Processing

We process your personal information based on the following legal grounds, where applicable:

• Consent: Where you have provided explicit consent, such as for marketing communications or optional data collection.
• Contractual Necessity: Where processing is necessary to fulfill our obligations under a service agreement with you.
• Legal Compliance: Where processing is required by applicable laws or regulations, including data retention and disclosure obligations.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, ensuring network security, and exercising our legal rights, provided such interests do not override your fundamental rights and freedoms.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Site and business, such as cloud hosting providers (e.g., Firebase, Google Cloud), analytics services, email delivery services, and payment processors. These providers are contractually bound to protect your data and may only process it for specified purposes.
• Professional Advisors: With legal, accounting, and consulting professionals who provide professional services to us, subject to confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the business assets. We will notify you of any such change.
• Legal Requirements: When required by law, court order, governmental regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Consent: With your explicit consent or at your direction.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to distinguish you from other users and provide a better browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of our Site, such as language preference and session management. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to enhance your experience.
• Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymized data about page visits, time spent, and navigation patterns. We use Google Analytics for this purpose.
• Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

5.2 Cookie Management

You can manage or disable cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of our Site. For more information about cookies and how to manage them, visit www.aboutcookies.org.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention periods are determined based on:

• The nature of the data and the purposes for which it was collected
• Legal and regulatory requirements for data retention
• The statute of limitations for potential legal claims
• Our legitimate business needs

When we no longer need your personal information, we will securely delete or anonymize it.

7. International Data Transfers

Your personal information may be transferred to, stored, and processed in servers located outside your country of residence, including in the United States and other jurisdictions where our service providers operate. We take appropriate safeguards to ensure that your data receives an adequate level of protection, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements (DPAs) with our service providers
• Compliance with applicable cross-border data transfer regulations under Chinese law (e.g., PIPL security assessments where required)

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response and breach notification procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction (including under the GDPR, CCPA/CPRA, PIPL, and other applicable laws), you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: Request restriction of processing of your data in certain circumstances.
• Right to Data Portability: Request transfer of your data to another service provider in a structured, commonly used format.
• Right to Object: Object to processing of your data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: File a complaint with a relevant data protection authority if you believe your rights have been violated.
• Right to Non-Discrimination (CCPA): You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within the time frame required by applicable law (typically 30 days). We may need to verify your identity before processing your request.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Where required by applicable law, we may also notify you via email or a prominent notice on our Site. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us:

Chengdu Shouzhenyou Network Technology Co., Ltd.
Address: Weijianian Third Road No.325, App.2-14, Jinniu District, Chengdu, Sichuan, China
Email: support@lizhun.shop
Phone: 15117387630
Data Protection Officer: dpo@lizhun.shop

We will acknowledge receipt of your complaint within 5 business days and respond substantively within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.